Refund & Return Policy

At Proud Pak Mart, customer satisfaction is very important to us.

Return Eligibility

You may request a return within 7 days of receiving the product if:

• The item is damaged
• The item is defective
• You received the wrong product

Return Conditions

• Item must be unused and in original packaging
• Proof of purchase is required

Refund Process

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed within 5–7 business days.

Non-Refundable Items

• Used items
• Items damaged by customer misuse

Contact Support

If you have any questions about this Privacy Policy, please contact us through our website or email us support@proudpakmart.com.